STATISTICAL ANALYSIS OF RESPONSES CONCERNING THE IMPORTANCE OF HUMAN AND PRODUCTION OR SERVICES ISSUES IN VARIOUS COMPANIES - Production Enginnering Archives

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Krzysztof Knop
STATISTICAL ANALYSIS OF RESPONSES CONCERNING THE  IMPORTANCE OF HUMAN AND PRODUCTION OR SERVICES ISSUES IN VARIOUS  COMPANIES
PRODUCTION ENGINEERING ARCHIVES 7/2(2015), pp. 40-44
DOI: 10.30657/pea.2015.07.10

Abstract
In the article the results of statistical analysis is presented with the use of basic statistical parameters and box and whisker plot conducted for the dataset, containing answers to the question E9 from BOST survey. Measures of central tendency and variation were em-ployed for analysis of the data connected with the assessment of human problems and production-related issues in three analysed companies: a steel company, a plastics processing company and a retail chain.



Keywords
statistical parameters
BOST research
9th Toyota management principle
human and production/service issues
Krzysztof Knop ORCID:0000-0003-0842-9584
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